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Conditions of Use

About Chinese Kite Shop

About Us

  Welcome to Chinese Kite Shop website. All the products and services provided on our website are subjected to the following conditions. If you are purchasing any items on our website, you are entering into a contract with us and are deemed to have accepted our terms and conditions. When you enjoy the services from us, you agree to adhere to the terms and conditions of services. If you disagree with any of our policies, you may choose not to make purchases from us.
  All the information posted on our website, such as the statement, diagram, sign, button icon, image, audio document segments, digital download, data edit and software belong to the property of our company or our partners. The compilation of all the information on our website is the exclusive property of our company. All the software deployed belongs to the property of our company.
Wish you happy shopping with us.

Satisfaction Guarantee

    From order placing to goods shipping, we are working efficiently and precision. We keep providing timely customer service on weekdays. Also, we are serious about security of personal information. Your internet purchase is 100% secure. We do not share your personal information with the third parties or for commercial profits. We are a well-managed corporation and the company you can trust with all your needs. We encourage you to stick with us, and welcome all of your feedback. Thank you

Customer Service

  If you have any questions, you've come to the right place! We accept Visa, MasterCard and PayPal. We do not accept checks or cash at this time. Please note that we only accept one form of payment per order. 
  After your order is submitted you will be directed to an order confirmation page with your order number. If you've reached this page, you can be assured your order did go through and will be processed. You should also receive an email confirmation shortly after your order is submitted.

  • We accept undamaged products purchased exclusively from us within 30 days from the date of purchase.
  • Any merchandise considered damaged upon return will be subject to a $10 re-stock fee.
  • We do not ship orders the same day they are placed. Please allow up to 5 business days for processing on all orders placed with EMS. All expedited orders will be processed for shipment on the following business day. You will receive a tracking number along with your shipping confirmation email once the order has processed and shipped.